A Fortune 500 Company Reduces Oracle Fusion Deployment Costs by 25% with Avo Assure

KEY HIGHLIGHTS

Manufacturing companies often emphasize initial product sales while underutilizing opportunities in post-sale services. By leveraging post-sale support, businesses can:

• Strengthen customer engagement
• Improve product features through performance insights
• Unlock additional revenue streams

Recognizing this potential, the Fortune 500 manufacturing company aimed to develop a digital customer service portal using Oracle Fusion to streamline collaboration between customers and field technicians after product deployment. However, their ambitious timeline posed significant challenges, especially in ensuring system quality and functionality.

Business Objectives

The company sought to:

• Deploy a high-quality digital service portal within a tight schedule.
• Enable seamless collaboration for customers and field technicians.
• Minimize operational costs while ensuring superior system performance.

Challenges

Initially, the IT team relied on manual testing, which created significant roadblocks:

Defect Injection Rate

A high defect injection rate (20%) in each sprint caused cascading delays of 3–4 sprints.

Risk-Based Manual Testing

Limited scenario coverage led to poor system integration, affecting sprint demo outcomes.

Rework Overload

Developers and analysts spent excessive time fixing defects, reducing overall productivity.

Delayed Time-to-Market

Quality issues compounded project delays, impacting revenue potential from post-sale services.

Solution: Avo Assure for Oracle Fusion Testing

To overcome these challenges, the company implemented Avo Assure, a cutting-edge test automation platform, to transform its quality assurance (QA) process.

Avo Assure’s Key Capabilities:

End-to-End QA Automation

• Automated 100% of QA processes with 1,400+ pre-built keywords.
• Simplified testing workflows, empowering citizen developers to execute test cases through an
  intuitive UI.

Improved Quality and Reduced Defects

• Reduced the defect rate to just 2–3%, eliminating rework and technical debt.
• Achieved sprint delivery with minimal defects, ensuring consistent progress

Seamless Integration and Continuous Testing

• Integrated with Azure pipelines to establish a stable system supporting continuous testing and
  deployment.

Comprehensive Test Coverage

• Automated test scenarios were previously excluded in manual testing, ensuring robust system integration.

Results

Conclusion

The implementation of Avo Assure for Oracle Fusion testing enabled the Fortune 500 manufacturing company to overcome manual QA challenges, achieve high-quality results, and meet its ambitious deployment goals. By integrating intelligent test automation, the company not only streamlined its development process but also unlocked new revenue opportunities through superior service delivery.