Privacy Policy

Last Updated: 19/11/2025

1. Introduction

Avo Automation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.avoautomation.com or submit information through our forms. This Policy complies with global privacy requirements including:

• - CIPA (California Invasion of Privacy Act)
• - CCPA/CPRA (California Privacy Regulations) - GDPR (EU)
• - UK GDPR
• - Swiss FADP
• - U.S. State privacy laws (Virginia, Colorado, Connecticut, Utah, etc.)

2. Information We Collect

We collect information in two ways:

(a) information you provide voluntarily, and

(b) information collected automatically using tracking technologies.

2.1 Information You Provide Voluntarily

We record and store information you submit through our forms such as:

• - Name
• - Email address
• - Phone number
• - Company name
• - Job title
• - Country
• - Details submitted in forms

We take your consent BEFORE collecting this information.

2.2 Automatically Collected Information

We collect:

• - IP address, device details, browser type
• - Page activity and time spent
• - Referrer information
• - Cookie and tracking data

We use Google Analytics and HubSpot to understand site usage. These tools activate based on regional consent rules.

3. Tracking Technologies

We DO NOT use:

• - Session replay (Hotjar, FullStory)
• - Keystroke logging
• - High‑risk interception tools

We ONLY use:

• - Google Analytics
• - HubSpot CRM and marketing tracking

These tools load depending on the user’s region.

4. Regional Consent Standards

We apply different consent models based on jurisdiction:

4.1 EU/EEA, UK, Switzerland (GDPR/UK GDPR/CH)

• - Explicit opt‑in required before setting analytics, marketing, or non‑essential cookies.
• - No cookies load until consent is given.
• - Users may withdraw consent at any time.

4.2 California & U.S. State Privacy Laws (CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA)

• - Opt‑out model applies.
• - Users may opt out of:
  • Targeted advertising
  • Sale or sharing of data
  • Profiling
• - “Do Not Sell or Share My Personal Information” link available.

4.3 Rest of the World (ROW)

• - Informational or implied consent model applies.
• - Banner is displayed; cookies may load unless user disables them.

5. How Regional Logic Is Applied

To determine which consent model applies, we use:

• - IP‑based geolocation
• - Browser locale settings
• - Legal requirements of the detected region

Cookie categories activated per region:

• - GDPR: Non‑essential cookies blocked by default
• - California/U.S. states: Cookies load unless user opts out
• - ROW: Informational consent banner displayed

6. User Rights

6.1 GDPR/UK GDPR/Swiss FADP Users

• - Right to access, rectify, delete data
• - Right to data portability
• - Right to restrict or object to processing
• - Right to withdraw consent at any time

6.2 California (CCPA/CPRA)

• - Right to know what personal information is collected
• - Right to delete personal information
• - Right to correct information
• - Right to opt out of sale or sharing of personal data
• - Right to limit use of sensitive data

6.3 U.S. State Privacy Laws (VA, CO, CT, UT)

• - Right to opt out of targeted advertising
• - Right to access, delete, or correct personal data

7. Cookie Policy

We maintain a separate Cookie Policy describing:

• - All cookies used
• - Purpose
• - Duration
• - Providers (Google Analytics, HubSpot)
• - Whether cookies are essential or optional

8. Data Privacy Request Page

Users may submit:

• - Access requests
• - Deletion requests
• - Correction requests
• - Consent withdrawal
• - “Do Not Sell or Share” requests

Requests are handled through our Data Request Manager.

9. Data Security

We maintain:

- Strict access controls

- Preserved logs

- ISO 27001:2022 & SOC 2 Type 2 controls

- Incident response procedures

10. Data Retention

We retain personal information only as long as required for legal or business purposes.

11. International Data Transfers

Your data may be processed in India or other jurisdictions. We ensure adequate safeguards.

12. External Links

We are not responsible for third‑party website privacy practices.

13. Children’s Privacy

We do not knowingly collect information from individuals under 18.

14. Updates to This Policy

We may update this Privacy Policy periodically.

15. Contact Us

For privacy-related questions:

Email: privacy@avoautomation.com