Privacy policy
Last Updated: 15/7/2025
Avo Automation ("we," "us," or "our") is a test automation product company. We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit our website [https://avoautomation.com] (the "website") or engage with our software services.
1. Information We Collect
a. Information You Provide to Us
We collect personal information when you interact with us through our website, including when you:
- Register for events, webinars, or Avo Academy
- Sign up for a Avo Free Trial
- Submit a request via the “Request a Demo” page
The types of personal information we may collect include:
- First Name and Last Name
- Email Address
- Phone Number
- Company Name
- Job Title (if applicable)
- Any other information voluntarily submitted by you in forms or correspondence
b. Automatically Collected Information
When you visit our website, we may collect information automatically, such as:
- Log Data: Your IP address, browser type, device information, and website usage statistics.
- Cookies: We use cookies and similar technologies to enhance your experience on our website, gather analytics, and personalize content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Communication: To respond to inquiries, provide technical support, or share important updates about our products. This includes responding to demo requests, trial registrations, or training/academy sign-ups related to our Avo Automation platform.
- Marketing: To send newsletters, promotions, and other communications about our products and services (with your consent, where required).
- Improvement and Development: To analyze website traffic, user behavior, and software usage for improving our offerings.
- Compliance: To comply with legal obligations and protect our rights, property, and safety.
3. Sharing Your Information
- Service Providers: With third-party service providers who perform functions on our behalf (e.g., hosting services, email delivery).
- Legal and Regulatory Requirements: When necessary to comply with applicable laws, legal and regulatory processes, or protect our rights and interests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
4. Data Security
We are ISO 27001:2022 certified and hold SOC II Type 2 report. The company undergoes multiple internal and external audits on its information security management system. The standards, controls, and operating procedures followed by Avo are benchmarked to protect personal information, ensuring the confidentiality, integrity, and availability of data.
We adhere to industry-standard technology and security practices to safeguard personal information from loss, misuse, alteration, or destruction. We enforce strict security policies and restrict access to sensitive data to authorized personnel who are committed to maintaining its confidentiality and integrity.
Despite our rigorous security measures, we recognize that personal information could still be exposed due to unlawful access, regulatory demands, or interception of communications. We are not liable for errors in data transmission, unauthorized access, or misuse by third parties.
5. Your Rights
- Access: The right to request a copy of the personal data we hold about you.
- Correction: The right to correct inaccuracies in your personal data.
- Deletion: The right to request the deletion of your personal data under certain conditions.
- Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in the communication.
To exercise these rights, contact us at [Contact Email].
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. International Data Transfers
If you access our website from outside India, please note that your information may be transferred to, stored, and processed in India or other jurisdictions where we operate. We will take appropriate steps to ensure your data is protected in accordance with applicable data protection laws.
8. External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Children’s Privacy
Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate steps to remove the data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of the policy. We encourage you to review this page periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@avoautomation.com